Stop answering the same question twice.
Relay answers from your help center in seconds, then hands you only the conversations that need a human — billing, bugs, the tricky ones. Built for founders who still answer their own support.
Fully hosted, nothing to run · Installs with one script tag · Works with any stack
Charged twice this month
billingGitHub sync stopped working
bugSchedule weekly reports?
ideaMove workspace to new email
accountCharged twice this month
Maya Chen · Lumen Studio · Pro
See it in action
Don't take our word for it.
Watch it work.
Three everyday moments, played live. Pick one, or sit back and let them cycle through.
Acme support
Answers in seconds · humans in minutes
Ask anything — we're here.
Product
Everything you need.
Nothing you'll ignore.
A bot that knows when to step aside
Relay answers from your help center in seconds, cites the article it used, and hands off to you the moment a customer asks for a human — or mentions billing or a bug.
Install in one line
Paste one script tag. Pass the logged-in user so you never ask “what's your email?” again.
<!-- before </body> -->
<script src="/widget.js"
async></script>One calm inbox
Open, pending, resolved. That's it. Every conversation lands in one place with the customer's plan and history beside it.
Keyboard-first
Move with J and K, reply with R, resolve with E. Clear your queue without touching the mouse.
Help center included
Write articles once. They power your public help center, the widget search, and the bot's answers.
Saved replies
Type / in the composer to drop in a saved answer, personalised with the customer's name.
Internal notes & tags
Leave context for future you. Notes are never shown to customers; tags make patterns obvious.
How it works
From question to resolved, without the busywork.
Most questions never reach you. The ones that do arrive with everything you need to answer them in one go.
- 01
Customer asks
They open the widget inside your app and type a question — no forms, no email threads.
- 02
Bot answers instantly
Relay finds the right help article and replies in seconds, with a link to read more.
- 03
You step in when it matters
“Talk to a human” opens a ticket in your inbox, with their plan, company and history.
- 04
Reply, resolve, done
Your reply appears live in the widget. Resolve with E and move on to the next.
Pricing
Two plans.
Pick the one that fits your team.
Pro
RecommendedFor founders answering their own support.
$19/ month
Billed monthly. Save $38 a year with yearly billing.
- 3 seats
- Widget, inbox and help center
- AI answers from your help center
- Email channel and feedback board
Team
For small teams sharing one inbox.
$49/ month
Billed monthly. Save $98 a year with yearly billing.
- Unlimited seats
- Everything in Pro
- Support analytics
- Priority support
Give your customers a better way to reach you.
Create your account, add one script tag, and your customers can start asking. Most teams are live in a few minutes.